/* ===========================================
   Procedures (Modern Process Flow)
   =========================================== */

.journey-section {
    padding: 120px 5%;
    background: #ffffff;
    position: relative;
    overflow: hidden;
}

.journey-container {
    max-width: 1200px;
    margin: 0 auto;
}

.process-flow-wrapper {
    display: flex;
    justify-content: space-between;
    gap: 40px;
    margin-top: 80px;
    position: relative;
}

.process-step {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    position: relative;
}

.step-visual {
    position: relative;
    margin-bottom: 30px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
}

.step-icon-box {
    width: 80px;
    height: 80px;
    background: white;
    border: 1px solid #e2e8f0;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.8rem;
    color: var(--primary-blue);
    box-shadow: 0 10px 25px rgba(0, 49, 80, 0.05);
    transition: all 0.3s cubic-bezier(0.165, 0.84, 0.44, 1);
    z-index: 2;
}

.process-step:hover .step-icon-box {
    border-color: var(--secondary-gold);
    color: var(--secondary-gold);
    transform: translateY(-5px);
    box-shadow: 0 15px 35px rgba(254, 180, 1, 0.15);
}

.step-number-badge {
    position: absolute;
    top: 0;
    right: calc(50% - 38px);
    width: 24px;
    height: 24px;
    background: var(--secondary-gold);
    color: var(--primary-blue);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.7rem;
    font-weight: 800;
    z-index: 3;
    border: 2px solid white;
}

.step-connector {
    position: absolute;
    left: calc(50% + 50px);
    top: 50%;
    width: calc(100% - 100px);
    height: 2px;
    background: repeating-linear-gradient(to right, #e2e8f0, #e2e8f0 5px, transparent 5px, transparent 10px);
    z-index: 1;
}

.step-content h3 {
    font-size: 1.25rem;
    color: var(--primary-blue);
    font-weight: 800;
    margin-bottom: 15px;
    letter-spacing: -0.3px;
}

.step-content p {
    font-size: 0.95rem;
    color: #64748b;
    line-height: 1.7;
    max-width: 280px;
    margin: 0 auto;
}

@media (max-width: 1024px) {
    .process-flow-wrapper {
        gap: 20px;
    }

    .step-connector {
        display: none;
    }
}

@media (max-width: 768px) {
    .process-flow-wrapper {
        flex-direction: column;
        gap: 60px;
    }

    .process-step {
        flex-direction: row;
        text-align: left;
        align-items: flex-start;
        gap: 30px;
    }

    .step-visual {
        width: 80px;
        flex-shrink: 0;
        margin-bottom: 0;
    }

    .step-number-badge {
        right: 0;
    }

    .step-content p {
        margin: 0;
        max-width: 100%;
    }
}


/* ===========================================
   Help Center (Interaction Cards)
   =========================================== */

.help-center-section {
    padding: 100px 5%;
    background: white;
}

.help-container {
    max-width: 1100px;
    margin: 0 auto;
}

.help-header-centered {
    text-align: center;
    margin-bottom: 60px;
}

.help-cards-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 30px;
}

.interaction-card {
    position: relative;
    border-radius: 4px;
    overflow: hidden;
    padding: 2px;
}

.help-official {
    background: linear-gradient(135deg, var(--primary-blue) 0%, #001e35 100%);
}

.help-urgent {
    background: linear-gradient(135deg, var(--secondary-gold) 0%, #ffd54f 100%);
}

.card-inner {
    background: white;
    padding: 50px;
    height: 100%;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    border-radius: 2px;
}

.help-official .card-inner {
    border: 1px solid rgba(0, 49, 80, 0.05);
}

.card-icon {
    width: 80px;
    height: 80px;
    background: #f8fafc;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2rem;
    margin-bottom: 30px;
    color: var(--primary-blue);
}

.help-urgent .card-icon {
    background: rgba(254, 180, 1, 0.1);
    color: var(--secondary-gold);
}

.interaction-card h3 {
    font-size: 1.5rem;
    color: var(--primary-blue);
    margin-bottom: 15px;
    font-weight: 800;
}

.interaction-card p {
    font-size: 1rem;
    color: #64748b;
    line-height: 1.6;
    margin-bottom: 30px;
}

.card-checklist {
    list-style: none;
    margin-bottom: 40px;
    width: 100%;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 12px;
    padding: 0;
}

.card-checklist li {
    font-size: 0.85rem;
    font-weight: 700;
    color: var(--primary-blue);
    display: flex;
    align-items: center;
    gap: 8px;
}

.card-checklist li i {
    color: #10b981;
}

a.btn-interaction,
a.btn-interaction-alt {
    width: 100%;
    padding: 18px;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 2px;
    font-size: 0.85rem;
    text-decoration: none;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
}

a.btn-interaction {
    background: var(--primary-blue);
    color: white;
}

a.btn-interaction-alt {
    background: var(--secondary-gold);
    color: var(--primary-blue);
}

a.btn-interaction:hover {
    background: #0f172a;
    transform: translateY(-2px);
    color: white;
}

a.btn-interaction-alt:hover {
    background: #facc15;
    transform: translateY(-2px);
    color: var(--primary-blue);
}

@media (max-width: 768px) {
    .journey-section {
        padding: 80px 16px;
    }

    .help-center-section {
        padding: 80px 16px;
    }

    .help-cards-grid {
        grid-template-columns: 1fr;
    }

    .card-inner {
        padding: 35px 24px;
    }

    .interaction-card h3 {
        font-size: 1.25rem;
    }

    .interaction-card p {
        font-size: 0.9rem;
    }

    .card-icon {
        width: 64px;
        height: 64px;
        font-size: 1.6rem;
        margin-bottom: 24px;
    }

    a.btn-interaction,
    a.btn-interaction-alt {
        padding: 14px;
        font-size: 0.78rem;
        letter-spacing: 1.5px;
    }

    .process-flow-wrapper {
        margin-top: 50px;
    }

    .step-content h3 {
        font-size: 1.1rem;
    }

    .step-content p {
        font-size: 0.88rem;
    }
}

@media (max-width: 480px) {
    .journey-section {
        padding: 50px 12px;
    }

    .help-center-section {
        padding: 50px 12px;
    }

    .help-header-centered {
        margin-bottom: 40px;
    }

    .card-inner {
        padding: 28px 18px;
    }

    .card-icon {
        width: 56px;
        height: 56px;
        font-size: 1.4rem;
        margin-bottom: 20px;
    }

    .interaction-card h3 {
        font-size: 1.1rem;
    }

    .interaction-card p {
        font-size: 0.85rem;
        margin-bottom: 20px;
    }

    .card-checklist {
        margin-bottom: 28px;
        gap: 8px;
    }

    .card-checklist li {
        font-size: 0.78rem;
    }

    a.btn-interaction,
    a.btn-interaction-alt {
        padding: 12px;
        font-size: 0.72rem;
        letter-spacing: 1px;
    }

    .process-flow-wrapper {
        margin-top: 35px;
        gap: 40px;
    }

    .process-step {
        gap: 20px;
    }

    .step-icon-box {
        width: 60px;
        height: 60px;
        font-size: 1.4rem;
    }

    .step-content h3 {
        font-size: 1rem;
    }

    .step-content p {
        font-size: 0.82rem;
        line-height: 1.6;
    }

    .step-number-badge {
        width: 20px;
        height: 20px;
        font-size: 0.6rem;
    }
}
